Question: Select one that is NOT correct about TQM . TQM focuses on customers' expectations and perceptions of the quality. TQM encourages the involvement of everyone

Select one that is NOT correct about TQM.
TQM focuses on customers' expectations and perceptions of the quality.
TQM encourages the involvement of everyone in the organization.
TQM's problem solving process is PDSA (plan-do-study-act).
TQM emphasizes continuous improvement, Kaizen.
TQM stands for total quality management.
TQM expands the traditional view of quality to every aspect of operations.
TQM is a philosophy that involves only quality managers.
 Select one that is NOT correct about TQM. TQM focuses on

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