Select the best answer.

According to the Old Mutual case and based upon the Choosing Strategies for Change model, several change strategies were used by Karabo Morule, Managing Director of Old Mutual Personal Finance in South Africa.

Which of the following strategies was used by Morule?

Morule used coercion by forcing the leader who resisted the changes to be removed from their leadership roles within the organization.

Morule consolidated four product departments into two departments to better service the customers.

Morule established difficult team goal setting with short timelines to force the change to happen.

Morule mandated new policies be utilized to accelerate the change process.

Morule used participation and involvement by engaging the team leaders in weekly meetings to discuss ways to implement and drive new behaviors.

Morule negotiated with headquarters to create two new organizational positions to drive the organizational change.