Select the most appropriate individual tactic for each situation:

Column A

$1.$

"Joel, will you please do me a favor and send this for me$?$:

"Joel, will you please do me a favor and send this for me$?$

$2.$

You have a large order that should be shipped out at the end of the day. Two of your five crew members did not come in to work today. It will be tough for the small crew to meet the deadline.:

You have a large order that should be shipped out at the end of the day. Two of your five crew members did not come in to work today. It will be tough for the small crew to meet the deadline.

$3.$

Although the crew members in question $17$ have agreed to push to meet the deadline, you would like to give them some help. You have an employee whose job is to perform routine maintenance and cleaning. He is not one of your five crew workers. However, you realize that he could be of help filling in for the two missing workers. You decide to talk to this nonunion employee about working with the crew for two hours today.:

Although the crew members in question $17$ have agreed to push to meet the deadline, you would like to give them some help. You have an employee whose job is to perform routine maintenance and cleaning. He is not one of your five crew workers. However, you realize that he could be of help filling in for the two missing workers. You decide to talk to this nonunion employee about working with the crew for two hours today.

$4.$

The nonunion employee in situation $18$ is resisting helping the other workers. Without directly saying it$,$ you read him as thinking, $$What$$s in it for me$?$:

The nonunion employee in situation $18$ is resisting helping the other workers. Without directly saying it$,$ you read him as thinking, $$What$$s in it for me$?$

Column B

a$.$Inspirational appeal

b$.$Ingratiation

c$.$Legitimization