Select the organization you will use to complete the Fishbone Diagram and prepare for the Week 3 and 4 assignments. Base your organization selection on the following criteria: The organization should be one you are familiar with. You have access to internal processes. It has an organizational problem that needs to be resolved. You can think of a realistic and enforceable solution to the issue. Develop a Fishbone Diagram using the instructions below.

The following are the steps to construct your Fishbone Diagram.

1. Brainstorm potential causes of the problem.
2. Identify your major cause categories and record them in the diagram.
   • Note: Double-click in the field where you want to record information.
   • The following are examples of categories that are commonly used, but yours may be different:
     • Turnover, Culture, Retention, Job Satisfaction, Management, Customer Service.
     • Methods, Machines, Materials, People.
     • Places, Procedures, Employees, Policies.
     • Surroundings, Suppliers, Systems, Skills.
3. Identify sub-causes that may contribute to the problem and record them in the diagram.
   • Review each sub-cause and highlight the most likely causes on the diagram.
   • Review the sub-causes that are highlighted and ask, "Why is this a cause?" Asking why helps you get to the root of the problem.
   • Identify supporting information that could contribute to each of the sub-causes.
   • Add the contributing factors in a branch off the sub-cause.
   • Continue identifying causes until you identify the root cause for the problem.