Question: Select two e-Commerce websites for evaluation. One should be a website that you consider to be a good example of an e-commerce site and the
Select two e-Commerce websites for evaluation. One should be a website that you consider to be a good example of an e-commerce site and the other should be a poor example. Evaluate your two e-Commerce sites using the unique features of e-Commerce technology and System Usability Scale (SUS) as follows:
| Evaluation Criteria | Website 1 URL
| Website 2 URL
| Justification |
|---|---|---|---|
| Ubiquity | |||
| Universal standards | |||
| Social technology | |||
| Personalization
| |||
| Customization | |||
| Interactivity | |||
| Information richness | |||
| Usability | Justification Not Needed | ||
| I think that I would like to use this website frequently | Rating out of 5 | Rating out of 5 | |
| I found this website unnecessarily complex | |||
| I thought this website was easy to use. | |||
| I think that I would need assistance to be able to use this website. | |||
| I found the various functions in this website were well-integrated | |||
| I thought there was too much inconsistency in this website | |||
| I would imagine that most people would learn to use this website very quickly | |||
| I found this website very cumbersome/awkward to use | |||
| I felt very confident using this website | |||
| I needed to learn a lot of things before I could get going with this website | |||
| Overall usability score using SUS calculation | Calculated score here | Calculated score here |
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