Question: Select two e-Commerce websites for evaluation. One should be a website that you consider to be a good example of an e-commerce site and the

Select two e-Commerce websites for evaluation. One should be a website that you consider to be a good example of an e-commerce site and the other should be a poor example. Evaluate your two e-Commerce sites using the unique features of e-Commerce technology and System Usability Scale (SUS) as follows:

Evaluation Criteria

Website 1 URL

Website 2 URL

Justification

Ubiquity

Universal standards

Social technology

Personalization

Customization

Interactivity

Information richness

Usability

Justification Not Needed

I think that I would like to use this website frequently

Rating out of 5

Rating out of 5

I found this website unnecessarily complex

I thought this website was easy to

use.

I think that I would need assistance to be able to use this website.

I found the various functions in this website were well-integrated

I thought there was too much inconsistency in this website

I would imagine that most people would learn to use this website very quickly

I found this website very cumbersome/awkward to use

I felt very confident using this website

I needed to learn a lot of things before I could get going with this website

Overall usability score using SUS calculation

Calculated score here

Calculated score here

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