Select two products or services and analyze the Customer Relationship Management (CRM) approach of the companies that

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Question:

Select two products or services and analyze the Customer Relationship Management (CRM) approach of the companies that offer them. One must be something that you are interested in and the other must be something that does not appeal to you. Describe in detail the features of each product or service. Be specific. For each type of service, specify what type of Customer Service Relationship is used.