Question: Service calls are handled by one customer service representative with random arrivals and random service. Given that the average arrival rate is 3/hr and the
Service calls are handled by one customer service representative with random arrivals and random service. Given that the average arrival rate is 3/hr and the average service rate is 4/hr (these were not the answers to the first question). Determine the average number in the line. Determine the average time in the system. Determine the system utilization. What is the probability of 2 in the system
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