Service program development template for social & communication improvement program

Service program development template
Program title	The Art of Communication
Detailed description of the program (include an agenda where one applies)
Section A - Action plan
Action plan	Details	Priority (high, medium, low)	Due for completion by	Consultation required (Y/N - with whom?)	Person responsible
What governance arrangements are in place for the project?
Obtain input from internal stakeholders (Section B to be completed)
Obtain input from external stakeholders (Section B to be completed)
Engage clients in decision making process
Organise internal services (such as staffing/ roles and responsibilities) (Section B to be completed)
Organise external services (such as transport, service supply and so on) (Section C to be completed)
Individual needs planning - what individual differences need to be supported?
List the resources that will be required (financial, human and physical resources) (Section D to be completed)
What systems and process will be required? (include risk assessment, consent, emergency planning and any others that are applicable) (Section E to be completed for Risk management Plan)
What will be put in place to ensure adequate environmental sustainability?
How will the program be monitored and evaluated?
Section B - Internal stakeholder planning
Internal stakeholder planning task (provide details of all tasks that will be required)	Details	Special requirements (such as licensing, consent, legal requirements, time frame)	Person responsible	Training required
Staff roster
Staff role and responsibilities (consider responsibility for staff briefings, client supervision, client consent, first aid, communications system)
Client responsibilities
Other (please specify)
Section C - External stakeholder planning
Internal stakeholder planning task (provide details of all tasks that will be required)	Details	Special requirements (such as licensing, consent, legal requirements, time frame)	Person responsible	Training required
Obtain funding/ donations
Book/ purchase services/ resources that will be required
Other (please specify)
Section D - Resources and budget
Types of resource	Cost
Staffing resources (please specify)
Physical resources (please specify)
Total cost Financial resources available Balance
Are there sufficient funds for this program?
How will the shortfall be funded?
Section E - Risk management plan
Hazard	Level of risk (refer to the organisation's WHS policies and procedures and use a risk matrix)	Elimination/ control measures	Training required	Who is responsible?	When