Question: Several customers have noticed a loophole in the pricing algorithm for an airline ticketing system. The airline takes steps to mitigate profit margins by reducing

Several customers have noticed a loophole in the pricing algorithm for an airline ticketing system. The airline takes steps to mitigate profit margins by reducing corporate headcount.

Within this scenario, we are likely seeing which concept play out?

Overbooking Strategy

Process Orientation

REVPASH

The alienation of customers through Yield Management

Opportunistic behavior by consumers

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