Question: Shoemaker Sdn Bhd has implemented an advanced Inventory Tracking System that incorporates the most recent RFID (Radio Frequency Identification) technology. Its goal is to cater

Shoemaker Sdn Bhd has implemented an advanced Inventory Tracking System that incorporates the most recent RFID (Radio Frequency Identification) technology. Its goal is to cater the tremendous growth of the business operation, and it has been in use for nearly 6 months. As a member of the project development team, you are in charge of system maintenance and upgrading tasks.

a. You are required to prepare the Post Implementation Review Report to the management of Shoemaker Sdn Bhd. Discuss on the THREE (3) key components that should be included in the report. (Your explanation should be in the context of the above case)

b. According to management, the project is finished once the Post Implementation Review Report is submitted. Justify to management why the "go live" of the Inventory Tracking System does not signify the completion of the Inventory Tracking System project.


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a Post Implementation Review PIR Report Components 1 Performance Metrics and KPIs Explanation Evaluate the performance of the Inventory Tracking System using predefined Key Performance Indicators KPIs ... View full answer

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