Short Answer, (48 points). Questions are worth 8 points each 1. You can create a Customer Master Record Centrally or in a Distributed fashion. What are the reasons that SAP offers this option? Describe a situation where each option would be appropriate? 2. Your vendor has raised their prices and you need to raise your sales price so that you continue to make a profit. a. In terms of the fulfillment documents, where/when will the new price appear (inquiry, quotation, standard/sales order)? b. Should you update all existing documents with the new price? 3. In the assignment you created a sales order by referencing your quotation. What is the advantage of referencing in an ERP system? 4. In the course of this assignment you may have learned through bitter experience that if you make a mistake SAP does not allow you to delete everything and start over. This restriction is common across all ERP systems. Why have ERP systems designers built this restriction into their systems? he for the tivo To answer these questions, you will have to do some Internet research on the terms "configure" and 'customize" in the context of ERP systems. 5. Overall, do you think that GBI is using an SAP system that is only configured or also customized? (and please provide a rationale for your answer). last name - we.doc 6. What are the risks and benefits of ERP customization? What guidelines would you use in evaluating a request from a business unit to customize your ERP system? SAP AG Page 2