Question: Short Answer - please answer in the space provided after the question 140 List five examples of what not to do as a customer service

Short Answer - please answer in the space

Short Answer - please answer in the space provided after the question 140 List five examples of what not to do as a customer service professional. /5 List five characteristics that an individual's voice may reveal. /5 When identifying Consumption Behaviour, state four questions that would be asked. /4 Give two examples of a Low Touch Industry/Company. /2 Give two examples of a High Touch Industry/Company. /2 List the Five Methods of Communication. /5 List five characteristics of Demographic information. /5 Name four Common Barriers to Problem Solving and Decision Making. /4 List four examples of Co-production. /4 List four suggestions on how to apologize to customers. /4

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