SimQuick must be used for this problem

Management wants to study the performance at a local Dairy King (DK) restaurant during its second shift, 11:00 am to 5:00 pm. The two main areas under study are: drive-thru and dine-in. The process at the drive-thru works as follows. Cars arrive and line up to place an order. It has been observed that the time between car arrivals is described based on the following table:

Time	Time between Arrivals at the drive-thru	Time	Time between Arrivals at the drive-thru
11am - 12pm	Exp(2min)	2pm - 3pm	Exp(5min)
12pm - 2 pm	Exp(4min)	3pm - 5pm	Exp(4min)

There is only room for eight cars to line up. The time to place an order, based on historical data, is summarized in the following table.

Interval (minutes)	Frequency	Interval (minutes)	Frequency
1.0	30	2.5-3.5	84
1.5	60	3.5-4.5	39
1.5-2.5	72	4.5-5.5	15

Cars then move forward to a single window, at which they pay and pick up their order. Two cars can fit between a car placing an order and another car at the pay/pick-up window. The amount of time a car sits at the pay/pick-up window can be approximated by an exponential distribution with a mean of 2.5 minutes.

The dine-in process works as follows. The time between the arrivals of walk-ins can be approximated by an exponential distribution with a mean of 3.5 minutes. The number of customers per arrival, based on historical data, is provided below.

Customers per arrival	Frequency	Customers per arrival	Frequency
1.0	80	4.0	80
2.0	90	6.0	30
3.0	110	7.0	10

The inside line can hold about 10 people. DK currently operates with 2 cashiers. The amount of time for a cashier to serve a single customer can be approximated by a normal distribution with a mean of 3.5 minutes and a variance of 0.04 minutes. Then, customers will find a table to eat. Assume that there is unlimited capacity.

Build a SimQuick model of the drive-thru + dine-in that simulates the DK's second shift, perform 200 simulations. Assume that at 11 am there are two cars in line to place an order and four walk-in customers in line to place an order.

On the View Results window, below the simulation report, answer the following questions and show visual of SimQuick:

1. Report the overall mean throughput for the drive-thru and dine-in. What do they represent?

1. Report the overall mean cycle time on the drive-thru.

1. Report the overall mean service level at the drive-thru and dine-in. What do they represent?

1. Estimate the number of cars in the order line at 2:00pm. Describe how you computed this value.

1. Estimate the number of walk-in customers in the order line at 2:00 pm. Describe how you computed this value.