Question: single - server queueing system has an average service time of 1 6 minutes per customer, which is exponentially distributed. The manager is thinking of

single-server queueing system has an average service time of 16 minutes per customer, which is exponentially distributed. The manager is thinking of converting to a system with a constant service time of 16 minutes. he arrival rate will remain the same. The effect will be to:
Multiple Choice
increase the utllization factor.
decrease the utilization factor.
decrease the average walting time.
Increase the average waiting time.
not have any effect since the service time is unchanged,
single - server queueing system has an average

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