Six Sigma Implementations

Six Sigma is a common quality management practice used to support the businesses improvements on different levels organizational, processes. Numerous successful cases by well-known companies demonstrated this methodology`s efficiency such as in Motorola, Amazon, General Electric..etc.

In practice, these companies use one of two paths to implement six sigma: DMAIC, which contains five phases ( Define , Measure , Analyze , Improve , Control ) , and DMADV which includes ( Define , Measure , Analyze , Design , Verify ). The first path is covered in details by our course materials.

In this assessment, picture yourself as a Quality Records Investigator. In order to improve a current process, product or service, you were requested by the quality manager to create a project plan using six-sigma methodology specifically (DMAIC).

To work on this assignment, choose a product or service, or process that you think it needs to be improved. Create a project plan that explains the following:

1. Improve stage :( 1 point ) ( 100 120 words)

• Suggest no less than two recommendations to improve the current process.
• Present at least two conditions that have to be existed to guarantee the project success.

2. Control stage :( 1 point ) (100 150 words)

• Identify two tangible & intangible measurements that the firm can use to evaluate their performance after the improvement.
• In which way the company can help their employees to embrace the new changes (training, reward system ...)