Question: Skill - 1 Serving the guest first approach ( friendly , professional, approachable, attitude and body language ) , water service, suggestive selling, taking orders,

Skill-1 Serving the guest first approach (friendly, professional, approachable, attitude and body language), water service, suggestive selling, taking orders, ongoing table maintenance, conflict resolution, explaining service style to the guest, responsible alcohol service, follow The Local Steps of Service. According to Skill 1, answer the following questions 1. What is important to consider with a quality check, how many bites or minutes? 2. What is included in brunch table setting that is not included in the lunch & dinner setting? Skill-2 Opening duties shift preparation (section detail cutlery, glasses, table), station preparation (stapler, pen, printer paper running cloths) follow The Local Opening Duties Closing duties closing down section and side station, polishing all kitchen items, closing dishwasher - follow The Local Closing Duties. According to Skill 2, answer the following questions 1. What are two ways we detail a table in the Local Restaurant when setting up our sections? 2.What does 86d mean why is it important before the shift starts to know what menu items are 86d? Skill-3 POS inputting orders according to number of guests, billing and splitting bills, taking card payment, tipping policy, cashing out According to Skill 3, answer the following questions 1. What is the name of the POS system used in the Local? 2. True or False: You can input the exact number of guests in the POS system. 3. What are the first two buttons you would press if you wanted to punch in a Non-alcoholic beverage for your guest? 4. What button do you need to press/send on the POS to inform the kitchen that a table is ready for their desserts? Skill-4 The Local Menu knowledge Lunch, Dinner, Buffet (ingredients, portions, cooking methods, allergens, gluten etc.) According to Skill 4, answer the following questions 1. Give 3 examples of great descriptor words that can be used to describe menu items?2. What is the difference between and Intolerance and an Allergy?

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