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Part 1
A waiting line, or queuing, system has three parts, which are:
Part 2
A.
sequencing policy, penalty for reneging, and expediting of arrivals.
B.
arrival rate, service rate, and utilization rate.
C.
arrivals or inputs, queue discipline or the waiting line itself, and the service facility.
D.
arrival discipline, queue discipline, and service sequencing.
E.
distribution of arrival times, discipline while waiting, and distribution of service times.

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