Software Project Management

11) Quality is: a. meeting and exceeding the customer's expectations. b. adding extras to make the customer happy. c. the degree to which the project meets requirements. d. high amount of the project's cost. 12) Software Development Activities work into distinct phases: a Needs of identification, planning, implementation, maintenance b. Implementation, testing, designing, planning, maintenance c. Designing, planning, testing, documentation, deployment d. Needs of identification, planning, designing, implementation, testing, maintenance 13) always involve assumptions and guesses, and past PM's experience, similar previous projects 14) Wideband Delphi is a process that a team can use to generate an estimate and has: 15) Write down the correct order for Wideband Delphi process