Question: solve A shipping company that your business started using a month ago regularly inflates its shipping rates, fails to meet scheduled deliveries, and loses packages.

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A shipping company that your business started using a month ago regularly inflates its shipping rates, fails to meet scheduled deliveries, and loses packages. You decide to write a letter to the shipping company to end the business relationship. What are your goals when communicating this message? Check aif that apply. _) Create animosity. () Establish an angry tone. Project a professional image. Maintain friendly relations. Explain clearly and completely

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