solve only question 3

Mbout the atojgotatert This Case Study aims to help students apply the knowledge they got from Organization Design (Chapter 11) to real-life business problems. The following scenario represents a critical situation for an IT medium company in Dammam. Use the elements of Organization Design to analyze problemis and suggest solutions based on available information. ABC Re-Org ABC (Applied Business Concepts) is a high-tech corporation established 11 years ago, based in Dammam, Saadi Arabia. It has 458 employees, half of them are Saudis and the other half are from different nationalities. The company provides IT solutions to large corporations in the region. The Board of Directors of ABC is going to hold an important meeting to discuss the new organizational structure after they almest agreed oa the new strategic plan for the ceming 10 years. As ABC operates in a competitive, complex, and uncertain environment, the new plan will include the following main points: 1. Expanding the scope of national operations to ether cities in the kingdom, namely, Jeddah and Riyadh. 2. Reducing the cost of duplicated jobs in the organizational structure by 10%. 3. Creating a business line for a new application system that provides IT solutions for small businesses. 4. Increasing market share by 5% each year as well as custemer satisfaction, and sustainability. 5. Increasing engagement in social responsibility initiatives, which is currently handled ineffectively by the Public Relations (PR) unit. Currently, the company is making about $15,000,000 revenues yearly, spending about $7,000,000 as annual expenses, serving 30 customers (about 7% share of the market), and previding only one main product as a Business Solution System through the Operations Department. In the current organizational structure, there are five main departments, and each departmeat is led by a general manager (GM): 1 Operations, Finance, Research and Development (R\&D), Public Relations (PR), and Human Resource Management (HRM) department. Under these departments, there are smaller units called divisions, each led by a Division Head. In order to make the organizational structure suitable for the new plan, the company must conduct a reorg. process, which involves creating new units for: Innovation, Marketing, Customer Relations, Custemer Service, and Corporate Social Responsibility. Expanding the scope of operation to new cities is a point of concern to one of the GMs, he says that our corperation is not familiar with the needs of the local customers in the new eities, and he is not sure how to reflect that on the new organizational structure. The GM of HRM is concerned about moving some employees to anether city, as most of the staff is based in Dammam, and they will resist the relocation option, which will also be very costly. Speaking of costs, The GM of the Finance department is taking strict measures to keep expenses levels to the minimum, such measurements annoy the GM of the R\&D department inderd, as his unit continually requires access to resources in order to achieve their developmental and innevation targets. Mbout the atojgotatert This Case Study aims to help students apply the knowledge they got from Organization Design (Chapter 11) to real-life business problems. The following scenario represents a critical situation for an IT medium company in Dammam. Use the elements of Organization Design to analyze problemis and suggest solutions based on available information. ABC Re-Org ABC (Applied Business Concepts) is a high-tech corporation established 11 years ago, based in Dammam, Saadi Arabia. It has 458 employees, half of them are Saudis and the other half are from different nationalities. The company provides IT solutions to large corporations in the region. The Board of Directors of ABC is going to hold an important meeting to discuss the new organizational structure after they almest agreed oa the new strategic plan for the ceming 10 years. As ABC operates in a competitive, complex, and uncertain environment, the new plan will include the following main points: 1. Expanding the scope of national operations to ether cities in the kingdom, namely, Jeddah and Riyadh. 2. Reducing the cost of duplicated jobs in the organizational structure by 10%. 3. Creating a business line for a new application system that provides IT solutions for small businesses. 4. Increasing market share by 5% each year as well as custemer satisfaction, and sustainability. 5. Increasing engagement in social responsibility initiatives, which is currently handled ineffectively by the Public Relations (PR) unit. Currently, the company is making about $15,000,000 revenues yearly, spending about $7,000,000 as annual expenses, serving 30 customers (about 7% share of the market), and previding only one main product as a Business Solution System through the Operations Department. In the current organizational structure, there are five main departments, and each departmeat is led by a general manager (GM): 1 Operations, Finance, Research and Development (R\&D), Public Relations (PR), and Human Resource Management (HRM) department. Under these departments, there are smaller units called divisions, each led by a Division Head. In order to make the organizational structure suitable for the new plan, the company must conduct a reorg. process, which involves creating new units for: Innovation, Marketing, Customer Relations, Custemer Service, and Corporate Social Responsibility. Expanding the scope of operation to new cities is a point of concern to one of the GMs, he says that our corperation is not familiar with the needs of the local customers in the new eities, and he is not sure how to reflect that on the new organizational structure. The GM of HRM is concerned about moving some employees to anether city, as most of the staff is based in Dammam, and they will resist the relocation option, which will also be very costly. Speaking of costs, The GM of the Finance department is taking strict measures to keep expenses levels to the minimum, such measurements annoy the GM of the R\&D department inderd, as his unit continually requires access to resources in order to achieve their developmental and innevation targets