Question: Solve Problem 8-49. The data is file C08 Problem 8-49.xlsx. Top Billers processes bills for customers. Bills can contain errors due to a number of

  1. Solve Problem 8-49. The data is file "C08 Problem 8-49.xlsx".

Top Billers processes bills for customers. Bills can contain errors due to a number of causes, such as incorrect amounts, wrong dates, wrong customer information, etc. The quality manager for Top Billers decided to examine all bills processed over 25 weeks to examine the number of errors per bill. The data are provided in the dataset. Use the u-chart Excel template to construct a u-chart for these data. Interpret the results. Is the process under control?

Week Errors Bills
1 2 171
2 1 194
3 1 121
4 3 200
5 1 159
6 3 162
7 4 186
8 1 182
9 2 155
10 2 185
11 1 179
12 3 160
13 1 159
14 1 154
15 5 151
16 5 169
17 3 189
18 4 178
19 2 161
20 6 198
21 9 221
22 8 240
23 10 213
24 12 256
25 14 249

Covert the Excel results to PDF and submit as attachment.

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