Question: Some chargeback systems can lead to negative tensions between IS and business leaders. Why do you think this happens, and what might an IS leader

  • Some chargeback systems can lead to negative tensions between IS and business leaders. Why do you think this happens, and what might an IS leader do to alleviate them? What benefits are associated with centralized governance of IT resources, and how do these differ from those associated with decentralized governance? If you were offered the position of a CSO for a large organization, what reporting relationship would you want? Under what circumstances do you think a reporting relationship to the CIO is the best choice?

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