Some questions can have more than one correct answer. Partial credit is awarded for partly correct answers. $20.$Question $20$Martha, a seller, is working on an urgent client presentation. Her manager, Christian wants the presentation to be ready in three days as the kick$-$off meeting with the client is on day four. He knows that the presentation is crucial to clinch the deal. What would be the best way for him to find out Marthas progress on the presentation? He knows hes responsible for the success of the presentation, so he should schedule two status calls a day.Keeping in mind the significance of the presentation, he should set up one status call daily.Christian trusts Martha with her work, so he should set up a status call on day three.He should check with Martha and determine what will work for them$\mathrm{.}21.$Question $21$Jessica from the legal team needs to make a presentation on intellectual property rights. She is making this presentation for content writers who use content from various sources. This is the first time she is making a presentation. She does extensive research by reading up relevant resource materials. She puts together a presentation that she thinks is informative and effective. The presentation is due tomorrow. Before the presentation, she feels that it would be beneficial if someone else takes a look at her presentation slides. So$,$ she shares her deck with Alison, her colleague, for a review. Alison feels that the deck is too detailed and content heavy. What should Jessica do in this situation? Jessica should postpone the presentation to a later day so that she has enough time to incorporate Alisons feedback.She can work with Alison to identify some of the essential review comments that can be fixed before the presentation.She can make the presentation based on her experience without the aid of the deck.She should replace the text$-$heavy slides with visuals$\mathrm{.}22.$Question $22$Alnoor is the training lead for a telecom portfolio. Her team curates training material on the telecom sector for new employees. The team already has a website that houses all this material.Alnoor now would like to make sure that the material is also easily accessible on mobile devices. She reaches out to Chris, a learning consultant, to help her with this. Chriss team has worked on creating learning apps before. So$,$ he thinks that a learning app will be the most appropriate solution here. He writes to Alnoor asking clarification questions about the number of training resources that need to be moved over, the format of the resources, and so on$.$He needs this information to determine compatibility with the solution he is recommending. Chris also reaches out to one of the project managers in his team to work out a cost, time, and effort estimate; he shares these details with Alnoor.Do you think Chriss approach to work on Alnoors request was the right approach? No$,$ he should have done additional research and recommended more options that Alnoor could consider for her requirement.No$,$ he could have created a prototype of the learning app to help Alnoor understand the solution he was recommending.Yes, he consulted other people before responding. He reached out to the project manager to work out estimates.Yes, he didnt jump straight to executing the task. He asked clarification questions before working on Alnoors request$\mathrm{.}23.$Question $23$Calvin leads the expense reporting team. He has introduced a new format for the teams weekly report. This new report will provide all the specific details the team requires, such as expense type and exception factors. Earlier the team had to pull that information from multiple sources and then collate it$.$Calvin feels the new report will reduce the effort for his team. However, Gina tells him that shes struggling to work with this new report as she finds it confusing. What should Calvin do$?$ Tell Gina to learn how to work with the new report by watching her teammate work with it$.$Ask Gina to explain why she finds the new report challenging. Ask Gina to continue working with the previous report till she figures this new one out. Tell Gina that she does not have a choice and must work with the new report. $24.$Question $24$Matthew, a product specialist, receives a sign$-$off note from the client approving the latest product release. Hes drafting an email to his team members to thank them for their hard work. While adding their email addresses, he remembers the two developers who had worked for three days in the $10-$day sprint cycle. Hes wondering if he should copy them on the email or not. What would you recommend? Send a separate email and thank them for their contribution.Leave them out of the email message as they were just helping out. Moreover, Matthews team did most of the work.Ping the developers on the company's instant messaging platform $($e$.$g$.$ Slack $/$ Sametime $/$ Teams$),$ and thank them.Mark them on the email message even if they were just helping out$\mathrm{.}25.$Question $25$Tim manages a team of network specialists. The team resolves their clients network$-$related issues. Since last week, Tim has been dealing with several issues at work.The organization is changing their travel policy, effective next quarter. The new policy will lengthen the time to get travel approval due to an increase in the levels of approval. Tim regularly needs to send members of his team to other cities on project work, sometimes on very short notice. One clients network system is to be upgraded in a month and very few members in the team know how to work on the new system. Tim and his team have just found out that the lease for their current office building is not being renewed; they have been instructed to move to another location in two months. A few in Tims team are upset because this will mean a longer commute for them. Which problem should Tim focus on$?$ Address the network$-$related issues from the client. Try and avoid moving the team to the proposed new location. Raise the travel approval delay as a concern. Train team members to work on the clients new system.