Question: Somebody PLEASE HELP AND ANSWER THESE FROM GARTNER Please read the discussion article entitled Predicts 2018: New Channels, AI and IoT Shape Future Digital Commerce

Somebody PLEASE HELP AND ANSWER THESE FROM GARTNER

Please read the discussion article entitled Predicts 2018: New Channels, AI and IoT Shape Future Digital Commerce Strategies from GARTNER and then compose a short response. Address the following two points in your post.

Briefly summarize the main ideas of the publication in 4-6 sentences.

IoT and AI are already in the process of ushering in major changes in both business and consumer environments. What beneficial business outcomes are part of streamlining commerce activities with AI and IoT? In contrast, are there any business concerns with a growing trend toward automation?

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