$$Source: The Wall Street Journal$($August $6-7,2022).$

Part $7$

Critical Thinking Questions

$1.$ What appears to be causing many of$$ Ford's quality problems leading to high warranty$$ costs?

A$.$

too many design changes

B$.$

bad tires

C$.$

nobody in charge of quality control

D$.$

poorly trained workforce

E$.$

supply chain issues

Part $8$

$2.$ In$2021,$ approximately how much more did Ford allocate per vehicle for warranty claims than General$$ Motors?

A$.$

$146\%$

B$.$

$328\%$

C$.$

$46\%$

D$.$

$76\%$

E$.$

$32\%$