SSDC $-$ Case Scenario: $$Disruptive Behavior$$

After workplace violence training was conducted at the organization, during which early intervention was emphasized, an employee called the Employee Assistance Program $($EAP$)$ member of the workplace violence team for advice on dealing with his senior coworker. He said the coworker, who had been hired at a senior professional level six months earlier, was in the habit of shouting and making demeaning remarks to the other employees in the office. The senior coworker was skilled in twisting words around and manipulating situations to his advantage. For example, when employees would ask him for advice on a topic in his area of expertise, he would tell them to use their own common sense. Then when they finished the assignment, he would make demeaning remarks about them and speak loudly about how they had done their work the wrong way. At other times, he would demand rudely in a loud voice that they drop whatever they were working on and help him with his project. The employee said he had attempted to speak with his supervisor about the situation, but was told not to make a mountain out of a molehill.

Task:

a$.$ What are the underlying issues in this case?

b$.$ Explain the steps you will undertake to resolve the $($identified$)$ issues above.