Question: ssignment # 2 OPM 4 0 0 Due March 2 5 , 2 0 2 4 Auto Interiors GroupOntario Manufacturing Group is a leading North
ssignment # OPM Due March Auto Interiors GroupOntario Manufacturing Group is a leading North American automotive seating supplier and manufacturer toseveral automotive manufacturers in Canada. They are committed to continuously optimize seat manufacturingcosts as well as constantly exceeding quality expectations for all of their customers.All seats are manufactured to the specifications provided by the individual customer.Recently, customers have advised that the number of defects has risen to unacceptable levels. Auto InteriorsGroup needs to reduce defects immediately because this could jeopardize customer relationships as well ascausing the need to replace defective seats, increasing material waste and total costs.As a result, Auto Interiors has added an extra inspection step at the end of the process with two inspectors whocarefully check all aspects of each seat before being loaded onto the truck for shipping. Although this adds cost, itwas felt that this was an urgent, temporary step until problems are solved.As a new hire from Seneca College, you have been asked to review and analyze the quality data recorded by thenew inspection operation. You have been provided with the defect data shown in the next tab and also haveobserved the following during the evaluation process.All the components fabric foam, straps, coils, buckles, threads are purchased in bulk, ready to assemble intoseats. Suppliers are from a variety of countries.With the recent addition of a new contract last month, additional employees were hired to operate some of theequipment.One new machine was added within the last month to increase capacity. Some feel that this machine iscontributing to defects.There was some opinion that many of the defects are created first thing in the morning, and also right after thelunch break.Recently, an additional fabric supplier was brought on for some seats.When inspectors identify a defect, they notify supervisors who need to act quickly to have repairs completed orremake the item to ensure that is goes on the truck with the rest of the order. This can cause dangerous delaysand jeopardizes ontime delivery to the customer. It also upse
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