Question: St. Pierre's intensive care unit lab process has an average turnaround time of 26.2 minutes and a standard deviation of 1.35 minutes. The desired value

St. Pierre's intensive care unit lab process has an average turnaround time of 26.2 minutes and a standard deviation of 1.35 minutes. The desired value for this service is 25 minutes with an upper specification limit of 30 minutes and a lower specificatio limit of 20 minutes.

The administration of the lab wants to have three-sigma performance of her lab. Is the lab process capable of this level of performance?

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