STAFF PERFORMANCE ANALYSIS POINTS: 30 Description and instructions: For this assignment, you are provided data on HIM staff and a quarterly performance report. You are asked to offer analysis of the data and then answer questions on a response sheet. In addition to this assignment description document, download these two documents:  multi-sheet performance report (MS Excel spreadsheet)  response sheet (MS Word). Submit the response sheet at the unit in Blackboard by the calendar due date. This is an individual, not a group, assignment. Submission may be MS Word or PDF; be sure to include your name. (There is no need to submit the Excel spreadsheet.) Grading Content (up to 25 pts.): Your work will be graded on application of concepts presented in the reading and lecture notes including:  complete responses to all questions;  accurate, logical analysis of data provided;  logical, reasonable, prioritized recommendations based on data analysis.

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Bb 5240027 X Bb 12281120 X Content X Content X Bb HIM 361 - Human Resource X Content X X 0 C learn-us-east-1-prod-fleet02-xythos.content.blackboardcdn.com/5cc71db6522fe/12281120?X-Blackboard-$3-Bucket=learn-us-east-1-prod-fleet01-xythos&X-Blackboard-Expiration=1681635.. B 12281120 1 / 1 | 100% + Nice Hospital HIM Department Emp Last Eme Exempt Employ- Victor Job Title Exempt ment For Filter Record Processor II Supervisor Commands Patti Coder manager. Imaging Operations zzzz<g Record Processor II Manager. Clinical Documentation Improvement File clerk Manager, Imaging Operations Elton File clerk Roberta N Record Analyst Transcriptionist ager, Clinical Documentation Improvement Hemandez Su Manager, Clinical Documentation | ager, Clinical Documentation Improvement Release of Information Clerk irector, HIM Release of Information Coordinator Release of Information Clerk zzzzmzzzmzzzz se of Informatic Release of Information Co modern Imaging Operations Release of Information Clerk Transcriptionist ise of Information Coordinator Clinical Documented Record Processor | Inical Documentation Improvement ations Coder Thomas ZZZZ Coder N mentation Impro Record Analyst II N clinical Documentation Impro Transcriptionist linical Documentation Imo Record Analyst N nical Documentation Imp Transcriptionist N GS er, Clinical Documentation Impro Record Analyst II N ager, Clinical Documentation Imp inager, Clinical Documentation imm Manager, Imaging Operations NOT. HIM zzzzzzzzz< Record Analyst RS er, Clinical Documentation Improvement Secretary-Reception GS Director, HIM Transcriptionist Jer, Clinical Documentation Improvement Bombs NP ger. Clinical Documentation Improvement GS Manager. Clinical Documentation im Director, HIM Chief Information Officer mprovement Y-Requires accom =Exempcurrently employed, good standing NP=New employee, probationary period DP=Currently employed, disciplinary probation RT=Retired RS=Resigned 12:14 AM 690 F 8 Q Search X W 4/16/2023 Cloudy 

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x AutoSave Off Staff Data and Performance Report_Unit 7(1) v Search bijayamatya321@gmail.com B File Home Insert Page Layout Formulas Data Review View Automate Help Acrobat Comments Share Arial 10 A A ab Wrap Text General E Paste BIU~ A += FE Merge & Center $ % 9 Conditional Format as Cell Insert Delete Format Sort & Find & Analyze Sensitivity Formatting Table Styles v Filter * Select Data Undo Clipboard Font Alignment Number Styles Cells Editing Analysis Sensitivity A23 i XVfx B C D E F G H K M N O P Q R Standard/ Performance Indicator Benchmark January February March Discharge volun 2,500 2,700 2.760 FTEs 30 (budget) 30 28 28 Work days in month (full-time, 40 hour week) 22 20 22 Records: Days in analysis end of month 2 days 2 3 Records: Delinquency rate 50% 35% 10% 16% Coding: Avg. completed per Coder 28/day 30 30 29 8 Coding: Days in AR, uncoded records 4 days 4 4 9 Coding: Error rate <1% 0.05% 0.06% 0.09% 10 Transcription: Lines transcribed 60.000 65,000 66,000 11 Transcription: Avg. TAT H&P <24 hrs 12 16 26 12 ROI: Requests received 100 125 150 13 ROI: Avg. TAT requests processed <4 days 3 4 5 Scanned document volume (inpatient) 126,000 135,000 138,000 15 Document prep, scan, check per Processor >200/hour 20 241 224 16 Scanning error rate <1% 0.059% 0.09% 0.09% 17 File pull requests 1,00 1, 100 1,25 18 Misfiles 1% 0.05% 0.08% 0.08% 19 Staff turnover <1% 0 2/30=6% 0 20 Education hours (unproductive 16 24 21 Other unproductive hours (sick, vacation) <15% 10% 12% 15% 22 23 24 AR=Accounts Receivable 25 ROI=Release of information 26 27 28 29 Staff Data Performance Report References Enter Accessibility: Investigate 100% 690F Q Search a O X W 12:15 AM Cloudy 4/16/2023 8 

Response Sheet: Staff Performance - Quarterly Analysis

Complete using data in the assignment spreadsheet. Adjust spacing to accommodate answers.

Student Name: 

 

1) Indicate the number of staff (FTEs) currently employed in each of these positions: (7 points)

 

• . Coder:
• . File Clerk:
• . Record Analyst (I and II):
• . Record Processor (I and II):
• . Release of Information Clerk:
• . Transcriptionist:
• . Managers, supervisors (all):
  
   

2) Compare actual performance to standard: Calculate and record the variance (difference) for the month of March for each of the following: (6 points)

 

• . Records - Days in analysis end of month:
• . Coding- Average completed per coder:
• . Transcription- Average turnaround time H&P:
• . Release of information-Average turnaround time requests processed:
• . Scanning error rate:
• . Misfiles:

 

3) Based on your analysis of data across the quarterly performance report, comment on trends, patterns or issues noted with respect to: (4 points)

 

• . Volume of work

 

• . Staffing

 

4) Based on your analysis of the quarterly staff performance report, offer three management recommendations for further evaluation and/or action. Place in order of priority. (6 points)

 

1.

 

2.

 

3.   

 

5) Answer the question below in your own words; cite any source referenced. (2 points)

 

Select one of the performance indicators shown in lines 5-19 (records days in analysis - staff turnover) on the Performance Report. Note your selected indicator, and recommend two steps a manager can take to ensure the performance standard/benchmark is appropriate.

 

Performance indicator selected: 

 

1.

 

2.
 

||| = Content 12281120 69F Cloudy Content Bb HIM 361 - Human Resource X Q Search Nice Hospital HIM Department Emp Last Emp Name First Victor Ellen Patti learn-us-east-1-prod-fleet02-xythos.content.blackboardcdn.com/5cc71db6522fe/12281120?X-Blackboard-S3-Bucket-learn-us-east-1-prod-fleet01-xythos&X-Blackboard-Expiration=1681635... L Brown Carter Chan Christina O Connerly Elton John Fehere Jack Felicidad Roberta Hernandez Susan Jones William Minal Levine Mahler Edward Mahoney Anne Marash Jeri Miller Keisha Napolitano Patricia O'Connor Thomas Onfert Nicholas OPEN OPEN Pollard Sanchez Schmidt Singh Smith Rosemarie Frank Jeanne Amar Donita Solinski Victoria Thompson Irene Watkins Michael Weinberg Jane Mava ADA Y N N N N N N N N N N N N N Job Title Record Processor II Coder Record Processor I N File clerk File clerk Record Analyst I Release of Information Clerk Record Processor I Record Processor! Coder Coder Record Analyst II Transcriptionist Record Analyst 1 Transcriptionist Coder Record Analyst I Transcriptionist N Manager, Clinical Documentation | E Release of Information Clerk N Manager, Imaging Operations N Record Analyst I N Release of Information Coordinato E Release Information Clerk Transcriptionist N Secretary-Receptionist Transcriptionist Transcriptionist N Coder N Director, HIM Y-Requires accommodations 1 / 1 | 278 Exempt/ Employ- Non- Exempt N N N N N N N N Content N E N N N N N E Status GS GS GS GS GS GS GS GS DP GS GS GS NP GS GS GS GS GS GS GS NP RS GS RT GS NP GS 100% + 1 Supervisor Manager, Imaging Operations Manager, Clinical Documentation Improvement Manager, Imaging Operations Manager, Imaging Operations Manager, Imaging Operations Clinical Documentation Improvement Manager, Clinical Documentation Improvement Director, HIM Release of Information Coordinator Release of Information Coordinator Manager, Imaging Operations Director, HIM Release of Information Coordinator Click Here For Filter Commands. Manager, Clinical Documentation Improvement Manager, Imaging Operations Manager, Clinical Documentation Improvement Manager, Clinical Documentation Improvement Manager, Clinical Documentation Improvement Manager, Clinical Documentation Improvement Manager, Clinical Documentation Improvement Manager, Clinical Documentation Improvement Manager, Clinical Documentation Improvement Manager, Clinical Documentation Improvement Director, HIM Manager, Clinical Documentation Improvement Director, HIM Director Manager, Clinical Documentation Improvement Manager, Clinical Documentation Improvement Manager, Clinical Documentation Improvement Chief Information Officer E-Exemp GS=Currently employed, good standing NP New employee, probationary period DP Currently employed, disciplinary probation RT=Retired RS-Resigned HH Bb 5240027 X Bb 12281120 I + Q.1 12:14 AM 4/16/2023 X :