STAFF PERFORMANCE ANALYSIS POINTS: 30 Description and instructions: For this assignment, you are provided data on HIM
Question:
STAFF PERFORMANCE ANALYSIS POINTS: 30 Description and instructions: For this assignment, you are provided data on HIM staff and a quarterly performance report. You are asked to offer analysis of the data and then answer questions on a response sheet. In addition to this assignment description document, download these two documents: multi-sheet performance report (MS Excel spreadsheet) response sheet (MS Word). Submit the response sheet at the unit in Blackboard by the calendar due date. This is an individual, not a group, assignment. Submission may be MS Word or PDF; be sure to include your name. (There is no need to submit the Excel spreadsheet.) Grading Content (up to 25 pts.): Your work will be graded on application of concepts presented in the reading and lecture notes including: complete responses to all questions; accurate, logical analysis of data provided; logical, reasonable, prioritized recommendations based on data analysis.
Response Sheet: Staff Performance - Quarterly Analysis
Complete using data in the assignment spreadsheet. Adjust spacing to accommodate answers.
Student Name:
1) Indicate the number of staff (FTEs) currently employed in each of these positions: (7 points)
- . Coder:
- . File Clerk:
- . Record Analyst (I and II):
- . Record Processor (I and II):
- . Release of Information Clerk:
- . Transcriptionist:
- . Managers, supervisors (all):
2) Compare actual performance to standard: Calculate and record the variance (difference) for the month of March for each of the following: (6 points)
- . Records - Days in analysis end of month:
- . Coding- Average completed per coder:
- . Transcription- Average turnaround time H&P:
- . Release of information-Average turnaround time requests processed:
- . Scanning error rate:
- . Misfiles:
3) Based on your analysis of data across the quarterly performance report, comment on trends, patterns or issues noted with respect to: (4 points)
- . Volume of work
- . Staffing
4) Based on your analysis of the quarterly staff performance report, offer three management recommendations for further evaluation and/or action. Place in order of priority. (6 points)
1.
2.
3.
5) Answer the question below in your own words; cite any source referenced. (2 points)
Select one of the performance indicators shown in lines 5-19 (records days in analysis - staff turnover) on the Performance Report. Note your selected indicator, and recommend two steps a manager can take to ensure the performance standard/benchmark is appropriate.
Performance indicator selected:
1.
2.
Forensic Accounting
ISBN: 978-0133050479
1st Edition
Authors: Robert Rufus, Laura Miller, William Hahn