Question: Stakeholder: CEO Role: Provides vision, direction, and high - level strategic decisions for an organization Responsibilities: Responsible to employees, customers, the board of directors, and

Stakeholder: CEO

Role: Provides vision, direction, and high

-

level strategic decisions for an organization

Responsibilities: Responsible to employees, customers, the board of directors, and other stakeholders for decisions made about and for the organization

Influence: Influences strategic initiatives, goals, values, and investments of the overall organization internally; these include those that impact revenue streams, costs, investment into employees, the elimination of waste, and the overall impact of the organization

Can approve or create organizational initiatives that provide resources needed to strengthen TBL alignment in the organization

External Stakeholders

Stakeholder: Customers

Role: Provide demand for products and services, feedback on company practices

Responsibilities: Support ethical business practices, provide feedback on products and services

Influence: Influence company reputation, purchasing decisions, and demand for sustainable products and practices

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