Standardisation $\_\_\_\_\_.?$

a$.$

is a clear, coordinated chain of command; linking each employee to someone higher in the organisational hierarchy

b$.$

refers to all departments, tasks and activities that are directed towards the same organisational vision and mission

c$.$

refers to the activities, tasks and procedures that have the ability to adapt to changes in the circumstances and business environment

d$.$

refers to clear, uniform practices and procedures that employees need to follow in carrying out their day$-$to$-$day activities