Question: Starbucks has a large, global supply chain that must efficiently supply over 1 7 , 0 0 0 stores. Although the stores might appear to

Starbucks has a large, global supply chain that must efficiently supply over 17,000 stores.
Although the stores might appear to be very similar, they are actually very different. Depending
on the location of the store, its size, and the profile of the customers served, Starbucks
management configures the store offerings to take maximum advantage of the space available
and customer preferences.
Starbucks' actual distribution system is much more complex, but for the purpose of our
exercise let's focus on a single item that is currently distributed through five distribution
centers (DC) in the United States. Our item is a logo-branded coffeemaker that is sold at some
of the larger retail stores. The coffeemaker has been a steady seller over the years due to its
reliability and rugged construction. Starbucks does not consider this a seasonal product, but
there is some variability in demand. Demand for the product over the past 13 weeks is shown
in the following table. The current quarter's data are pretty close to the demand shown in the
table.
Management would like you to experiment with some forecasting models to determine
what should be used in a new system to be implemented. The new system is programmed to
use one of two forecasting models: simple moving average or exponential smoothing.
a. Consider a simple moving average model using three weeks' past data. The past data
in each region are given as follows (week -1 is the week before week 1 in the table, -2
is two weeks before week 1, etc.). Evaluate the forecasts that would have been made
over the 13 weeks using the overall (at the end of the 13 weeks) mean absolute
 Starbucks has a large, global supply chain that must efficiently supply

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