Question: State CBI s competitive strategy. Describe the efficiency objective and its KPI. Identify the two effectiveness objectives and the KPIs used to access them. Describe

State CBIs competitive strategy. Describe the efficiency objective and its KPI. Identify the two effectiveness objectives and the KPIs used to access them. Describe how real-time price discounting is used at CBI. Explain the major activities in the sales process with SAP. Specify what data each actor supplies for each activity and what SAP does once each actor saves the data on his or her screen. Describe how the sales process with SAP helps CBI achieve its sales objectives.

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