Step 4: Reduce variations Step 5: Plan for continuous improvement Excellent Satisfactory Not Attempted Not Satisfactory Performance Report 0 2 3 COMMENTS SITXHRM003 Lead and Manage People SITXMGT401 Monitor Work Operations Performance Report The workload / job responsibilities and how is communicated and delegated to meet timelines. Copy of Workflow for whole team led by you must be attached including the roster for the day. Improvements on Sustainability on day to day operations. Assisted colleagues in prioritization of workload and provide mentoring if needed. What problems occurred and provide an analysis from an operational and customer point of view. If the above actions were implemented what would be the long term effect. Give example of acting as positive role model. Strategies used to develop team commitment and cooperation. Monitoring staff performance. Five steps of problem solving included. Total Marks out of 30