Question: STEP ONE Identify most important problem to work on (prioritize) Uses cost information based upon severity and not simply frequency of occurrence. Shows information graphically.

STEP ONE

  • Identify most important problem to work on (prioritize)
  • Uses cost information based upon severity and not simply frequency of occurrence.
  • Shows information graphically.

STEP TWO

  • State the problem.
  • Keep it simple.

STEP THREE

  • Analyze the causes by getting out on the floor to witness causes.
  • You have to go where the problem is occurring to determine causes.
  • Cannot sit around a conference brainstorm what you "feel" is the problemyou have to go witness what is causing it.

STEP FOUR:

  • Gather data and determine the critical few causes.
  • Data is powerful and will direct how the problem gets solved.

STEP FIVE:

  • Generate possible solutions.
  • Generate more than one solution.
  • Build on ideas.

STEP SIX

  • Choose the best alternative.
  • Pro/Con logical analysis of best choice.

STEP SEVEN

  • Develop and implementation plan.
  • Etc.

STEP EIGHT

  • Measure and follow-up.

8D Problem Solving Process - Solving Major Problems in a Disciplined Way (mindtools.com)

What are the Similar, Different and Matter of the problem solving

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