Steps for properly interviewing people to help you define your system requirements:

1. Identify the objective(s) of the interview. Examples:
   1. Determine what information the users need.
   2. Determine if the network can support the new traffic / storage.
   3. Determine system availability.
2. Determine the person(s) you will need to interview to meet the above objective. Examples:
   1. Users of the system.
   2. Network Architects.
   3. Users of the system.
3. Come up with at least 10 open ended questions and answers for the interviewee(s) and objective(s). Note: You only need TEN Questions (Q1-Q10) and Answers (A1-A10).

Examples:

1. The users of the system will be interviewed to determine what information is needed and when the system needs to be available.

Q1: What information will you need from the system? A1: We will need a daily report, by 8am of the following day, that lists all of the sales made the prior day, sorted by store number, employee number. We also need a subtotal for each employee and each store. This report is only for store managers to review.

Q2: When does the system need to be available? A2: The system must be available 24/7. If it is unavailable for maintenance, the maintenance should not be done at peak sales time and it should be done at the same time and day.

2. The network architects will be interviewed to insure the system can handle the new users, customers, number of transactions, storage, etc. and still provide 4 second response time.

Q3: What is the maximum number of users the system can handle at any one time and what is your average response time? A3: We can handle up to 100,000 requests/transactions at one time. Response time is about 4 seconds per transaction.

Q4: What e-commerce transactions are allowed in your system?

A4: We can only accept credit card transactions from VISA and MasterCard at this time.

Part I: Enter Your Answers Below (30 points) Enter your interviewee, objectives, questions, and answers below. You MUST have a total of 10 questions and answers. You can interview 1-10 people and have 1-10 objectives.

1. The who you will interview will be interviewed to determine objective of the interview.

Q1: ??????????????????????????????????????? A1: ???????????????????????????????????????

Q2: ??????????????????????????????????????? A2: ???????????????????????????????????????

2. The who you will interview will be interviewed to determine objective of the interview.

Q3: ??????????????????????????????????????? A3: ???????????????????????????????????????

Q4: ??????????????????????????????????????? A4: ???????????????????????????????????????

Q5: ??????????????????????????????????????? A5: ???????????????????????????????????????

Q6: ??????????????????????????????????????? A6: ???????????????????????????????????????

Q7: ??????????????????????????????????????? A7: ???????????????????????????????????????

Q8: ??????????????????????????????????????? A8: ???????????????????????????????????????

Q9: ??????????????????????????????????????? A9: ???????????????????????????????????????

Q10: ??????????????????????????????????????? A10: ???????????????????????????????????????

.

PART II Instructions Once you have gathered the necessary information you can begin to identify the system requirements. It is always best to start by identifying the OUTPUT. If you know the OUTPUT you can determine the INPUT, PROCESS, PERFORMACE and SECURITY/CONTROLS requirements.

Using the Q1/A1 example above you can determine the following requirements:

Output

1. Total sales per store
2. Total sales per employee
3. All sales made in the calendar day

Input

1. Amount of each sale
2. Salesperson ID or name
3. Store # or location

Process

1. Produce a DAILY REPORT that provides all of the sales made the prior day by store and employee.

Performance

1. The DAILY SALES REPORT must be available by 8am the following day.

Security/Controls

1. Only managers can view the DAILY SALES REPORT.

Part II: Enter Your Answers Below (40 points) ENTER at least 4 of each of the requirements.

Output

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2. ?????????????????????
3. ?????????????????????
4. ?????????????????????

Input

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2. ?????????????????????
3. ?????????????????????
4. ?????????????????????

Process

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2. ?????????????????????
3. ?????????????????????
4. ?????????????????????

Performance

1. ?????????????????????
2. ?????????????????????
3. ?????????????????????
4. ?????????????????????

Security/Controls

1. ?????????????????????
2. ?????????????????????
3. ?????????????????????
4. ?????????????????????