Stoby's Computer Repair has maintained a competitive advartage based on its thorough and professional service, reasonable pricing, and moneyback guarantee. Management at the company is so committed to doing repairs well that they often have rejected employee suggestions to erpedite their processes. Recently, the company has begun to lose customers to a new local service offering same dify in-home repairs and 247 online customer support. According to the dynamic capabilities perspective, S.Jobs's Computer Repair has lost is competitive advartage due toMultiple Choicecore rigidity.resounce stocks.value chain disruption.resource flows.