Structure, Process, Outcome and Patient Experience Measure 10 points

Learning Outcome: VI.4. Utilize data-driven performance improvement techniques for decision making.

Instructions: Use this sheet as a worksheet to record your answers. You will document your answers in Canvas. Complete the practice exercise first. There are many examples in your book. Have the examples available as you determine the type of performance measure category for each performance measure.

The access code himpm.

		This performance measure evaluates: (select one category)
	Performance Measure	Structure	Process	Outcome	Patient Experience
1	Percent of HIM Department employees with an RHIT or RHIT certification	X
2	Percent of patient records completed within 30 days from discharge		X
3	Percent of patients satisfied with the record amendment process.				X
4	Percent of transcribed history and physicals linked to the correct patient admission		X
5	Percent of duplicate medical records created at the time of admission		X
6	Percent of HIM new hires attending required Compliance training	X
7	Percent of patients satisfied with the birth certificate pre registration information				X
8	Percent of denials due to medical coding			X
9	Percent of health records analyzed within 24 hours after discharge	X
10	Average time to complete a health record amendment request	X