STUDENT INSTRUCTION: Read Chapter 1 of the learner guide and complete the following Task (Activity 1). Identify and list the key systems and processes in your organisation and identify an opportunity for improvement for at least one (1) key system or process. STUDENT INSTRUCTION: Read Chapter 1 of the learner guide and complete the following True or False Quiz (Activity 2). Tick 'True' if the statement is correct, and 'False' if not. True False Key metrics for process improvements can be derived from quality, cost, time, or stakeholder satisfaction. Mentoring is a structured relationship that focuses primarily on building the necessary skills of the mentee to succeed in the current or next role. Sustainability refers to the ability of an organisation to continue to create value in the long term. The five best practices for effective stakeholder communication include transparency, consolidation, appreciation, strategy, and speed. Of the four development stages, the team begins to work in sync, understand each other, and set ground rules in Performing stage. For a continuous improvement project, stakeholders may be in internal or external to your organisation. A minimum viable product is an important tool for testing and validating new and innovative ideas. When consulting