Study cases:

First case: Objection to the source. And it takes several forms: 1. Potential client: I have been dealing with Al-Amal Company (the competing company) for several years, and I have no reason to change it. 2. Potential customer: I am not satisfied with your services provided by your company. Case 2: Objection to Product:

1. Potential Customer: We have a machine or machine that is still in good condition. 2. The potential customer: I will buy a used machine.

The third case: objection to the price : 1. The potential customer: give me a 10% discount, and I will make the immediate purchase.

what is required: how to face the above objections, reinforcing your answer in more than one way, especially with regard to cases of objections to the price.

Types of customers: 1. The talkative customer: his characteristics: he speaks extravagantly, interferes with what he does not mean, time is his personal property for him.

2. The reluctant customer is his characteristics: hesitant, trust himself in a limited way, wastes the time of the service provider, he may lose his temper. what is Required: What are the marketing applications or skills for dealing with the different types of clients above? Enhance your answer with an example.