style Required: Technically correct referencing style Consistency The same referencing format has been used for all in-text references and the bibliography/reference list. in Technical correctness Referencing format is technically correct throughout the submission. Position of the reference: a reference is directly associated with every concept or idea. Minor errors in technical correctness of Major errors in technical correctness of referencing referencing style Deduct 5% from percentage awarded Deduct 10% from percentage awarded Minor inconsistencies. Major inconsistencies. The referencing style is generally Poor and inconsistent referencing style used in- consistent, but there are one or two text and/or in the bibliography/ reference list. changes in the format of in-text Multiple formats for the same type of referencing referencing and/or in the bibliography. have been used. For example, page numbers for direct For example, the format for direct quotes (in-text) quotes (in-text) have been provided for and/or book chapters (bibliography/ reference one source, but not in another instance, list) is different across multiple instances. Two book chapters (bibliography) have been referenced in the bibliography in two different formats. Generally, technically correct with some Technically incorrect. minor errors. The referencing format is incorrect. The correct referencing format has been Concepts and ideas are typically referenced, but a consistently used, but there are one or reference is missing from small sections of the two errors. work. Concepts and ideas are typically Position of the references: references are only referenced, but a reference is missing given at the beginning or end of large sections of from one small section of the work. work Position of the references: references For example, incorrect author information is are only given at the beginning or end of provided, no year of publication is provided, every paragraph. quotation marks and/or page numbers for direct . For example, the student has incorrectly quotes missing, page numbers are provided for presented direct quotes (in-text) and/or paraphrased material, the incorrect punctuation is book chapters (bibliography/reference used (in-text); the bibliography/reference list is list). not in alphabetical order, the incorrect format for a book chapter/journal article is used, information is missing e.g. no place of publication had been provided (bibliography); repeated sources on the reference list. Generally, congruence between the in- A lack of congruence between the in-text text referencing and the bibliography/ referencing and the bibliography. reference list with one or two errors. No relationship/several incongruencies between There is largely a match between the the in-text referencing and the sources presented in-text and the bibliography/reference list. bibliography . For example, sources are included in-text, but not . For example, a source appears in the in the bibliography and vice versa, a link, rather text, but not in the bibliography/ than the actual reference is provided in the reference list or vice versa. bibliography. In summary, at least 80% of the sources In summary, at least 60% of the sources are are correctly reflected and included in a incorrectly reflected and/or not included in reference list. reference list. For example, quotation marks, page numbers, years, etc. are applied correctly, sources in the bibliography/reference list are correctly presented. Congruence between in-text referencing and bibliography/ reference list All sources are accurately reflected and are all accurately included in the bibliography/ reference list. In summary: the recording of references is accurate and complete Overall Feedback about the consistency, technical correctness and congruence between in-text referencing and bibliography: 2 The Independent Institute of Education (Pty) Ltd 2021 Page 2 of 4 20; 21 2021 Question 1 (Marks: 10) This question relates to the ethical issues associated with information technology. Evidence of research is needed. Consider the ten commandments of computer ethics provided in the textbook. Select any five of these commandments. Then, find one published example that describes a violation of each of the selected commandments. Note: The violation identified should be described. Question 2 (Marks: 15) Social engineering provides criminals with a means to trick unsuspecting victims into revealing personal information. The topic of the question in this section is social engineering. This question will require you to conduct additional research. Design an A4-size poster which can be used to create awareness about the dangers of sog engineering. Address the following aspects in your poster: What is social engineering? Statistics on the prevalence of social engineering in South Africa. Three examples of how social engineering takes place. Steps an individual can take if one finds oneself a victim of social engineering. Question 3 (Marks: 15) You have decided to create an application specifically designed for the students on your campus. Students can use your application to order anything from textbooks to computer consumables. Explain how you will implement the B2C e-commerce cycle in your application. The Independent Institute of Education (Pty) Ltd 2021 Page 3 of 4 20; 21 2021 Question 4 (Marks: 15) CQ is an organisation that realised that they can save money by importing the raw materials in bulk from an overseas supplier who wishes to invest in South Africa. CQ has realised that although it will be highly beneficial to partner with overseas suppliers, it might be tricky to manage the relationships. They are considering the implementation of SAP's Ariba suite of solutions to help manage this relationship. Conduct additional research on SAP's Ariba suite of solutions. Then, by referring to any five of the operational and strategic requirements for a Global Information Systems (GIS), state how SAP's Ariba suite of solutions can aid CQ in managing their relationship with the overseas suppliers. Question 5 (Marks: 20) An educational institution, which caters for distance learning students, wishes to develop a web application that will support their students. Students will be able to download all their course material from the system and upload their assignments to the system for marking. This will also be the primary platform which administrators and lecturers will use to communicate with students. The system is expected to be made operational from within one year after development has commenced. Briefly explain what will happen during the planning phase for the development of the web application described in the scenario at the beginning of the question. Question 6 (Marks:25) 3 Effective knowledge management systems can benefit an organisation by promoting the sharing of knowledge and ideas, improving customer service, increasing revenue and improving employee retention. The effectiveness of a knowledge management system relies on a well-designed knowledge management infrastructure which will provide the long-term foundation for thes systems. Conduct additional research. Then, identify and describe the five components of a knowled management infrastructure. Also describe how each component should be implemented in order to support the effectiveness of the knowledge management system. style Required: Technically correct referencing style Consistency The same referencing format has been used for all in-text references and the bibliography/reference list. in Technical correctness Referencing format is technically correct throughout the submission. Position of the reference: a reference is directly associated with every concept or idea. Minor errors in technical correctness of Major errors in technical correctness of referencing referencing style Deduct 5% from percentage awarded Deduct 10% from percentage awarded Minor inconsistencies. Major inconsistencies. The referencing style is generally Poor and inconsistent referencing style used in- consistent, but there are one or two text and/or in the bibliography/ reference list. changes in the format of in-text Multiple formats for the same type of referencing referencing and/or in the bibliography. have been used. For example, page numbers for direct For example, the format for direct quotes (in-text) quotes (in-text) have been provided for and/or book chapters (bibliography/ reference one source, but not in another instance, list) is different across multiple instances. Two book chapters (bibliography) have been referenced in the bibliography in two different formats. Generally, technically correct with some Technically incorrect. minor errors. The referencing format is incorrect. The correct referencing format has been Concepts and ideas are typically referenced, but a consistently used, but there are one or reference is missing from small sections of the two errors. work. Concepts and ideas are typically Position of the references: references are only referenced, but a reference is missing given at the beginning or end of large sections of from one small section of the work. work Position of the references: references For example, incorrect author information is are only given at the beginning or end of provided, no year of publication is provided, every paragraph. quotation marks and/or page numbers for direct . For example, the student has incorrectly quotes missing, page numbers are provided for presented direct quotes (in-text) and/or paraphrased material, the incorrect punctuation is book chapters (bibliography/reference used (in-text); the bibliography/reference list is list). not in alphabetical order, the incorrect format for a book chapter/journal article is used, information is missing e.g. no place of publication had been provided (bibliography); repeated sources on the reference list. Generally, congruence between the in- A lack of congruence between the in-text text referencing and the bibliography/ referencing and the bibliography. reference list with one or two errors. No relationship/several incongruencies between There is largely a match between the the in-text referencing and the sources presented in-text and the bibliography/reference list. bibliography . For example, sources are included in-text, but not . For example, a source appears in the in the bibliography and vice versa, a link, rather text, but not in the bibliography/ than the actual reference is provided in the reference list or vice versa. bibliography. In summary, at least 80% of the sources In summary, at least 60% of the sources are are correctly reflected and included in a incorrectly reflected and/or not included in reference list. reference list. For example, quotation marks, page numbers, years, etc. are applied correctly, sources in the bibliography/reference list are correctly presented. Congruence between in-text referencing and bibliography/ reference list All sources are accurately reflected and are all accurately included in the bibliography/ reference list. In summary: the recording of references is accurate and complete Overall Feedback about the consistency, technical correctness and congruence between in-text referencing and bibliography: 2 The Independent Institute of Education (Pty) Ltd 2021 Page 2 of 4 20; 21 2021 Question 1 (Marks: 10) This question relates to the ethical issues associated with information technology. Evidence of research is needed. Consider the ten commandments of computer ethics provided in the textbook. Select any five of these commandments. Then, find one published example that describes a violation of each of the selected commandments. Note: The violation identified should be described. Question 2 (Marks: 15) Social engineering provides criminals with a means to trick unsuspecting victims into revealing personal information. The topic of the question in this section is social engineering. This question will require you to conduct additional research. Design an A4-size poster which can be used to create awareness about the dangers of sog engineering. Address the following aspects in your poster: What is social engineering? Statistics on the prevalence of social engineering in South Africa. Three examples of how social engineering takes place. Steps an individual can take if one finds oneself a victim of social engineering. Question 3 (Marks: 15) You have decided to create an application specifically designed for the students on your campus. Students can use your application to order anything from textbooks to computer consumables. Explain how you will implement the B2C e-commerce cycle in your application. The Independent Institute of Education (Pty) Ltd 2021 Page 3 of 4 20; 21 2021 Question 4 (Marks: 15) CQ is an organisation that realised that they can save money by importing the raw materials in bulk from an overseas supplier who wishes to invest in South Africa. CQ has realised that although it will be highly beneficial to partner with overseas suppliers, it might be tricky to manage the relationships. They are considering the implementation of SAP's Ariba suite of solutions to help manage this relationship. Conduct additional research on SAP's Ariba suite of solutions. Then, by referring to any five of the operational and strategic requirements for a Global Information Systems (GIS), state how SAP's Ariba suite of solutions can aid CQ in managing their relationship with the overseas suppliers. Question 5 (Marks: 20) An educational institution, which caters for distance learning students, wishes to develop a web application that will support their students. Students will be able to download all their course material from the system and upload their assignments to the system for marking. This will also be the primary platform which administrators and lecturers will use to communicate with students. The system is expected to be made operational from within one year after development has commenced. Briefly explain what will happen during the planning phase for the development of the web application described in the scenario at the beginning of the question. Question 6 (Marks:25) 3 Effective knowledge management systems can benefit an organisation by promoting the sharing of knowledge and ideas, improving customer service, increasing revenue and improving employee retention. The effectiveness of a knowledge management system relies on a well-designed knowledge management infrastructure which will provide the long-term foundation for thes systems. Conduct additional research. Then, identify and describe the five components of a knowled management infrastructure. Also describe how each component should be implemented in order to support the effectiveness of the knowledge management system