Subject: Management Information System

Situation \#2: Knowledge work systems (KWS) are specialized systems for knowledge workers, such as engineers or scientists to promote the creation of knowledge and to ensure that new knowledge and technical expertise are properly integrated into the business. These systems reflect the special needs of knowledge workers. In this day, knowledge work is critical to most organizations, and in some organizations knowledge work systems produce strategic advantage. Questions: a. What factors should be considered before implementing knowledge management systems in firms? b. Why the application of knowledge management systems requires some changes in business process to gain its strategic advantage? Please explore several issues in this context in detailed