Subject: OPERATIONS MANAGEMENT (TQM)

Lesson: USING TQM FOR A COMPETITIVE ADVANTAGE IN BUSINESS(Reference is provided below)

Reference: https://drive.google.com/file/d/1cKTGXHW0w7plUi8FNl78EJRjyBW8jYOA/view?usp=sharing

Answer the following: NO PLAGIA.

1. How does helping suppliers work in a company? Give an example. (Min. of 180 w'ords)
2. Cite and explain 5 advantages of satisfying customers.
3. Why do we need to make the workers part of the team and help them provide quality work?