Suggest a sales dialogue that is based on a trust-based selling process of a Sustainable Eco-bags (B2B Market) to a retail company client (Purchasing that contains the following: 

• Introduction - warm greeting to the customer whether it is in person or virtual. 

• Rapport building - establishing a connection to the customer beyond small talk. 

• General benefit or credibility statement - a short statement that outlines your or your business's experience in dealing with the problem/product/service of the customer. 

• Defined purpose of the meeting - clarifying with the customer what it is they are meeting with you about. 

• Questioning techniques - the use of different types of questions to understand both the current situation of the client as well as the desired state or needs of the client. 

• Presentation of product/service/solution.

 • Includes detailed features and benefits that meet the customer's specific needs. 

• The use of a sales aid.

 • Overcoming two sales resistance objections using the appropriate strategies. 

• Some form of commitment from the customer.

 • Outline to the customer of next steps and follow-up. 

• Call to action that is quantified.

 

•What elements of the trust-based sales process do you feel you demonstrated well during the role play?

 • What elements do you believe you could improve upon? 

• What did you learn from using the trust-based selling process? 

• Did you find this model a more powerful way of selling? Why?

• What will you take away from this experience that you can apply to the real world.