summarize this for a college discussion forum post. To avoid crisis management situations and litigation pertaining to crowd control at events, it is crucial to have a comprehensive plan in place. The plan should include the following steps: 1. Risk Assessment: Identify potential risks and hazards that could occur during the event. This could include crowd surges, violence, or medical emergencies. 2. Develop a Crowd Management Plan: This plan should detail how to manage the crowd before, during, and after the event. It should include strategies for crowd flow, capacity management, and emergency evacuation procedures. 3. Staff Training: All staff members should be trained on the crowd management plan. They should know their roles and responsibilities, how to communicate effectively, and how to respond to emergencies. 4. Communication: Clear and effective communication is key. This includes communication between staff members, as well as communication with attendees. 5. Emergency Response Plan: In case of an emergency, there should be a clear plan for how to respond. This could include medical response, evacuation procedures, and communication with emergency services. 6. Review and Update: After each event, the plan should be reviewed and updated based on what worked and what didn't