Question: Suppose that Generic Retailer is undergoing a CRM ( customer relationship management ) review, and as part of this review, it is reconsidering its stocking
Suppose that Generic Retailer is undergoing a CRM customer relationship management review, and as part of this review, it is reconsidering its stocking policy for a certain electronic item. Annual sales of this item equal units. The cost of the item is $unit the units sell for $ each and are never on sale and the holding cost per unit per year is of its cost. Generic is open days a year.
The probability that the item is in stock at any given time is called the service level. Generic has some information about how changes in service levels will change gross sales. For service levels under each change in service level up or down changes gross sales by But for service levels at or exceeding each change will move gross sales by Right now Generic maintains a service level for this item.
When this item is ordered, it takes ten days for the order to be received. The demand over this day period is approximately normal. It averages approximately units check this! with a standard deviation over the days of units.
Find, to the nearest percent, the optimal service level for this product.
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