Suppose you are given the flowchart shown below (Task 5 requires input from both Task 2 and Task 4). There are no buffers between tasks. The numbers in parentheses reflect throughput capacities. Using this, answer the next 3 questions:

Task 1 (8) ------------> Task 2 (10) ------------| |------> Task 5 (18) -----------> Task 3 (15) ------------> Task 4 (9)-------------|

What is the actual throughput out of task 5?

answer choices:

Less than 8

8

9

10

15

18

Question 201

Which task(s) would be blocked? Check all that apply.

Task 1

Task 2

Task 3

Task 4

Task 5

Question 211

Which task(s) would be starved? Check all that apply.

Task 1

Task 2

Task 3

Task 4

Task 5

Question 221

How can operations managers manage the competitive capabilities of their processes? Check all that apply.

answer choices:

Configuring the flow of items through the process

Managing the customers' preferences

Determining whether equipment or labor is to be used

Defining points at which the customer interfaces with the process

Determining whether to use specialized or general-purpose types of equipment