Surveys are considered a good means of gathering information. Some times there are folks who want to
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Question:
Surveys are considered a good means of gathering information. Some times there are folks who want to be so helpful, they will tell you what they think you want to hear. Some times there are those who will say anything just end the survey.
So how can we be certain the information is reliable?
And how can we use this feedback to help get our company "ahead" of the competition and not simply to catch up to them?
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