Question: Susan is implementing a change of process in the Admitting Department. She has put together materials that describe the proposed improvement in great detail. She

Susan is implementing a change of process in the Admitting Department. She has put together materials that describe the proposed improvement in great detail. She has created flowsheets to clearly map everything out. This is an example of which accelerator of change? 1. Enlist a volunteer army 2. Create a sense of urgency 3. Enable action by removing barriers 4. Generate short-term wins

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