Question: Sustainable Competitive Advantage ( SCA ) involves an overarching view of a company s success, while Key Success Factors ( KSF ) requires a granular
Sustainable Competitive Advantage SCA involves an overarching view of a companys success, while Key Success Factors KSF requires a granular look at what has led to a companys success. Next, we continue our analysis from the consumer's point of view as we examine the company's ability to communicate and deliver value along the decision journey and build longterm relationships.
Porsche, a company whose products you use in which you have some personal experience of the customer decision journey List what you feel are at least three of the companys SCAs and three KSFs and their connection to the decision journey. What from this weeks content and your own research confirms your analysis? How did each of these factors influence you to purchase the companys products Give specific examples
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